Thank you for shopping at the vSeeBox. We stand behind the quality of our products and want you to be completely satisfied with your purchase.
We accept returns or exchanges within 30 days of delivery.
To be eligible, items must be:
Unused and in original condition
In original packaging with all accessories included
Accompanied by the original order number or proof of purchase
We cannot accept returns on:
Products that show signs of use or damage
Clearance or final sale items
Products returned without prior authorization
If the return is due to our error (e.g., wrong item, defective product), we will cover the return shipping cost.
If the return is for other reasons (e.g., changed mind), customers are responsible for return shipping fees. Customers are not responsible for return processing fees, but they must cover the return shipping costs.
We recommend using a trackable shipping service for returns to ensure safe delivery.
Contact our customer service team at vseeboxsports@gmail.com with your order number and reason for return.
Wait for return authorization and instructions.
Ship the item back to the address we provide.
Once your return is received and inspected, we will notify you via email.
Approved refunds will be issued to your original payment method within 5–7 business days.
Shipping fees (if any) are non-refundable unless due to our error.
If you have any questions about your return or the process, please don’t hesitate to reach out. We’re always here to help.
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