Thank you for choosing vSeeBox.
Currently, we only support shipping within the United States and Canada.
Orders are fulfilled through trusted carriers such as UPS or FedEx. The selected carrier will depend on the destination address and parcel specifications.
Orders submitted before 6:00 PM (PST), Monday through Friday, are generally dispatched the same business day.
Purchases completed after 6:00 PM, or during weekends and public holidays, will be processed on the following business day.
During U.S. federal holidays, warehouse operations may be temporarily suspended or run on limited schedules. As a result, shipment handling times may be slightly extended. We appreciate your understanding during these periods.
Most packages arrive within 1–3 business days, depending on the shipping destination.
Free Shipping for orders over $50
$10 flat shipping fee for orders under $50
For return and exchange information, please refer to our Return Policy.
If you have any questions, please don’t hesitate to contact us. We’re here to help!
Shipping Method: UPS Standard
Estimated Delivery Time: 2–7 business days
Shipping Fee:
Orders $0–$50: $10 shipping fee
Shipping Methods: UPS Ground / FedEx Express
Estimated Delivery Time: 1–5 business days
Shipping Fee:
Orders $0–$50: $10 shipping fee
All market customs duty bearer: vSeeBox Sports
Shipping Delay Policy
We strive to ship all orders within the stated processing time. However, in certain situations, shipping may be delayed due to inventory adjustments, peak shipping periods, address verification issues, carrier delays, or other force majeure events.
In the event of a shipping delay, we will:
Notify you promptly via email regarding your order status;
Investigate the cause of the delay and provide an updated estimated shipping time;
Offer reasonable solutions based on the situation, including but not limited to:
Priority reshipment or alternative shipping methods;
Order cancellation with a refund;
Compensation (such as discounts or store credits) if you choose to continue waiting.
Cancellations & Refunds
Orders that have not yet shipped may be canceled for a refund;
Orders that have already shipped will be subject to our return policy;
Items that have been opened or used may not be eligible for a full refund.
Force Majeure
Delays caused by weather conditions, customs inspections, carrier restrictions, or other force majeure events are beyond our control. While we will assist in tracking and communication, we are not responsible for any resulting losses.
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