Thank you for shopping with the vSeeBox.
We are currently serving customers within the United States only.
We ship via UPS or FedEx, depending on your location and package size.
Orders placed before 6:00 PM (PST), Monday to Friday, will be shipped the same day.
Orders placed after 6:00 PM, on weekends, or holidays will be shipped on the next business day.
Please note that during U.S. federal holidays, our warehouse may be closed or operate on reduced hours. Orders placed during these times may experience slight delays. We appreciate your patience and understanding.
Delivery typically takes 1–3 business days, depending on your location.
Free Shipping for orders over $30
$10 flat shipping fee for orders under $30
For return and exchange information, please refer to our Return Policy.
If you have any questions, please don’t hesitate to contact us. We’re here to help!
Shipping Method: UPS Standard
Estimated Delivery Time: 2–7 business days
Shipping Fee:
Orders $0–$50: $10 shipping fee
Shipping Methods: UPS Ground / FedEx Express
Estimated Delivery Time: 1–5 business days
Shipping Fee:
Orders $0–$50: $10 shipping fee
All market customs duty bearer: vSeeBox Sports
Shipping Delay Policy
We strive to ship all orders within the stated processing time. However, in certain situations, shipping may be delayed due to inventory adjustments, peak shipping periods, address verification issues, carrier delays, or other force majeure events.
In the event of a shipping delay, we will:
Notify you promptly via email regarding your order status;
Investigate the cause of the delay and provide an updated estimated shipping time;
Offer reasonable solutions based on the situation, including but not limited to:
Priority reshipment or alternative shipping methods;
Order cancellation with a refund;
Compensation (such as discounts or store credits) if you choose to continue waiting.
Cancellations & Refunds
Orders that have not yet shipped may be canceled for a refund;
Orders that have already shipped will be subject to our return policy;
Items that have been opened or used may not be eligible for a full refund.
Force Majeure
Delays caused by weather conditions, customs inspections, carrier restrictions, or other force majeure events are beyond our control. While we will assist in tracking and communication, we are not responsible for any resulting losses.
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